Delivery Policy

We are committed on making sure that you have access to all of our trusted brands no matter what your day or week holds. That’s why we offer a superior delivery service that fits your needs. Whether you are facing transportation challenges, bad weather, or you’re just too busy to pick up your usual order, we can bring you what you need with no hassle.

Available Delivery Methods

Orders are dispatched from our Flagship store located in Dubai with our delivery partner Fedex.

Tax Information

Orders made on January 1, 2018 onward will be imposed with 5% VAT (Value Added Tax) due to government's regulation. The 5% VAT will be collected at the time of checkout. No further fees are required at the time of delivery.


  • All orders are dispatched from our Flagship store to your door by land transport.
  • The estimated delivery window provided is within 2 business days.
  • Delivery is free for orders above 200 AED inside UAE. For orders under 200 AED, shipping cost will be 25 AED.
  • Orders grand total including taxes are displayed on Checkout; no further payments are required at the time of collection.

Available Payment Methods

  • Online Payment:
    • - Credit/ Debit card: Visa, Master, American Express
    • - PayPal
    • - Cash on delivery: AED 25 will be added to total amount as fees for this service   

Need Help?

For any additional questions, visit our Customer Service page.